This website is owned and operated by Pots of Pleasure.
Data controller (referred to as “we/us/our”): Pots of Pleasure.
Name of data protection officer: Mark Davis
Our principal place of business is at 13 The Square, Balltclare, Co. Antrim, BT39 9BB.
You can contact us:
you give when you use this website. We are committed to ensuring that
your privacy is protected. Should we ask you to provide certain information
by which you can be identified when using this website, then you can
be assured that it will only be used in accordance with this privacy
statement. We may change this policy from time to time by updating this
page. You should check this page from time to time to ensure that you
are happy with any changes.
What we collect
Information contained in any enquiry you submit to us. Including the following,
- Contact information including phone number & email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with
a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our services.
- We may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided.
- From time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax
or mail. We may use the information to customise the website according
to your interests.
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure
the information we collect online.
- We are committed to protecting your privacy and maintaining the security
of any personal information received from you. We strictly adhere
to the requirements of the data protection legislation in the UK.
- We will not provide any of your personal information to other companies
or individuals for commercial reasons without your permission. However,
we may need to provide your name and delivery address to third parties
that we may use for the purposes of delivering specific goods/services
- We follow strict security procedures in the storage and disclosure of
information which you have given us, to prevent unauthorised access
in accordance with the UK data protection legislation.
Your legal rights
You have the right to:
Request access to your personal data (commonly known as a “data
subject access request”). This enables you to receive a copy of the
personal data we hold about you and to check that we are lawfully
Request correction of the personal data that we hold about you.
This enables you to have any incomplete or inaccurate data we hold
about you corrected, though we may need to verify the accuracy of
the new data you provide to us.
Request erasure of your personal data. This enables you to ask
us to delete or remove personal data where there is no good reason
for us continuing to process it. You also have the right to ask us
to delete or remove your personal data where you have successfully
exercised your right to object to processing (see below), where we
may have processed your information unlawfully or where we are required
to erase your personal data to comply with local law. Note, however,
that we may not always be able to comply with your request of erasure
for specific legal reasons which will be notified to you, if applicable,
at the time of your request.
Object to processing of your personal data where we are relying
on a legitimate interest (or those of a third party) and there is
something about your particular situation which makes you want to
object to processing on this ground as you feel it impacts on your
fundamental rights and freedoms. You also have the right to object
where we are processing your personal data for direct marketing purposes.
In some cases, we may demonstrate that we have compelling legitimate
grounds to process your information which override your rights and
Request restriction of processing of your personal data. This
enables you to ask us to suspend the processing of your personal
data in the following scenarios: (a) if you want us to establish
the data’s accuracy; (b) where our use of the data is unlawful but
you do not want us to erase it; (c) where you need us to hold the
data even if we no longer require it as you need it to establish,
exercise or defend legal claims; or (d) you have objected to our
use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
Request the transfer of your personal data to you or to a third
party. We will provide to you, or a third party you have chosen,
your personal data in a structured, commonly used, machine-readable
format. Note that this right only applies to automated information
which you initially provided consent for us to use or where we used
the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent
to process your personal data. However, this will not affect the
lawfulness of any processing carried out before you withdraw your
consent. If you withdraw your consent, we may not be able to provide
certain products or services to you. We will advise you if this is
the case at the time you withdraw your consent.
- We do not knowingly collect data relating to children.
No fee usually required You will not have to pay a fee to access
your personal data (or to exercise any of the other rights). However,
we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. Alternatively, we may refuse to comply with
your request in these circumstances.
We may need to request specific information from you to help
us confirm your identity and ensure your right to access your personal
data (or to exercise any of your other rights). This is a security
measure to ensure that personal data is not disclosed to any person
who has no right to receive it. We may also contact you to ask you
for further information in relation to your request to speed up our
We try to respond to all legitimate requests within one month.
Occasionally it may take us longer than a month if your request is
particularly complex or you have made a number of requests. In this
case, we will notify you and keep you updated.
We try to respond to all legitimate requests within one month.
to be placed on your computer's hard drive. The cookie helps analyse
web traffic or lets you know when you visit a particular site. Cookies
allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering
and remembering information about your preferences.
We use Google Analytics to analyse the use of our website. Google Analytics
gathers information about website use by means of cookies. The information
gathered relating to our website is used to create reports about the
Overall, cookies help us provide you with a better website, by enabling
us to monitor which pages you find useful and which you do not. A cookie
in no way gives us access to your computer or any information about you,
other than the data you choose to share with us. You can choose to accept
or decline cookies. Most web browsers automatically accept cookies, but
you can usually modify your browser setting to decline cookies if you
prefer. Blocking all cookies will have a negative impact upon the usability
of many websites. If you block cookies, you will not be able to use all
the features on our website.
Links to other websites
Our website may contain links to other websites of interest. However, once
you have used these links to leave our site, you should note that we
do not have any control over that other website. Therefore, we cannot
be responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not governed
by this privacy statement. You should exercise caution and look at the
privacy statement applicable to the website in question.